by Dawn Cassara | Aug 2, 2016 | Business, Small Business, SMB
As my latest client just said “If I had gotten what I needed from my software, I’d be in much better shape – I wouldn’t be struggling and wasting my time trying to do all the things the software could have done for me to help me grow my business”. At least he realizes...
by Dawn Cassara | Aug 2, 2016 | Business, Business Systems, CRM, Small Business, SMB, Technology
The Big Secret is that Success is NOT a Big Secret – the process is nothing new. Most people just refuse to see it because it’s hard work and takes time – and they may need help to get it started and implemented. It’s planning, recording, tracking...
by Dawn Cassara | Jul 31, 2016 | Business, Marketing, Small Business, SMB
I was listening to Ted Talk on NPR the other morning and heard the story by a psychologist who was describing motivation – what employees need from their employer to put forth their best effort. These examples will lead up to a very important revelation on Customer...
by Dawn Cassara | Jun 22, 2016 | Business, Marketing, Small Business, SMB
Helping small/mid-sized businesses to “THINK LARGE” and use the practices, processes and systems that large businesses use. Refresh/Replay Website mistakes can make the difference in whether you’re one of the 80% of businesses that fail or one of the...